Refunds & Returns

Since items are customized, we are unable to give refunds for customized or personalized items . However, we understand items can arrive damaged through shipping ,we will replace the original item with another if damaged. Replacement must be same item as originally ordered. Original item will need to be returned to us so we can return to manufacturer . your original shipping charge will be refunded if return has met the return policy (product was somehow damaged during shipping or there is a product defect.)